Effective Date: 1st November 2023
1. Introduction
Welcome to JLC Associates. We are committed to protecting the privacy and security of our customers’ information. This policy outlines our practices regarding the collection, use, and sharing of your personal information.
2. Collection of Personal Information
We collect personal information when you:
- Visit our website (https://jlcassociates.com.au).
- Make a payment on our site.
- Contact us for support or general enquiry.
This information may include your name, email address, postal address, phone number, and payment details.
3. Use of Personal Information
Your information is used to:
- Process transactions.
- Provide customer support and respond to inquiries.
- Improve our website and services.
- Send periodic emails about your order or other products and services.
4. Sharing of Personal Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except to trusted third parties like Stripe, our payment processor, to facilitate transactions. These parties agree to keep this information confidential.
5. Stripe Payments
For payments, we use Stripe, which requires sharing your payment information with Stripe for transaction processing. Please refer to Stripe’s Privacy Policy for more details on their data handling practices.
6. Data Security
We implement various security measures to maintain the safety of your personal information. Our website is scanned regularly for security vulnerabilities and known threats.
7. Access to Your Personal Information
You may request access to the personal information we hold about you. If you have an account on our site, you can view or edit your personal information through your account settings.
8. Changes to This Policy
We may update this privacy policy periodically. We will notify you about significant changes by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.
9. Contact Us
If you have any questions or concerns regarding this privacy policy, please contact us at [Contact Information].
10. Compliance with Australian Privacy Principles
We comply with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) and ensure that your data is treated securely and in accordance with this privacy policy.
11. Your Consent
By using our site, you consent to our privacy policy.